Sunday, June 17, 2007

Chapter 11 Communications

At my work when the team failed to achieve the team goal, everyone points out the lack of communication. When the team leader does not share the information with other team members or students, things do not go as it planned. So, it is very critical that the right people have the right information to make the necessary decisions.
Project team members have four major communication needs.

Each team member needs to know exactly what part of the project he or she is responsible for.
Coordination information enables them to work together efficiently.
The members must be kept up to speed on the status of the project.
Team members need to know all the decisions made by customers, sponsors, and management to keep all projects decisions synchronized.

Since good communication needs some skills that we need to practice.
Verzuh mentioned some good tips for better communication.

Put time for every team member on your weekly calendar so that meetings can be available to everyone.
The best way to communicate difficulties to customers and managers is simply to present them with facts. When projects are late or over budge, the sooner the problem is acknowledged the easier it will be to solve.
While you are carrying out all these change management guidelines, don’t forget that the ultimate goal of change management is to maintain realistic expectations.

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